RETURN POLICY
EFFECTIVE DATE: DECEMBER 07, 2018
PROBURO Supply will gladly accept returns on UNUSED MERCHANTABLE products, in original packaging. If for any reason you are not satisfied with an item, you may return it for a refund within thirty (30) days of purchase. Shipping and handling fees are non-refundable. The buyer is responsible for delivery/return shipping costs.
25% RESTOCKING FEE WILL BE APPLIED TO ALL RETURNS.
NO RETURNS FOR ANY STUCCO FINISH PRODUCTS. PLEASE MAKE SURE THE COLOR IS RIGHT BEFORE YOU BUY.
NO RETURNS WILL BE ACCEPTED FOR ANY CUSTOM STONE VENEER ORDERS.
NO RETURNS WILL BE ACCEPTED FOR CLEARANCE ITEMS, WHICH ALSO INCLUDES PRODUCTS $10 OR LESS.
ALL PROMOTIONS APPLIED TO AN ORDER, INCLUDING ANY FREE SHIPPING PROMOTIONS, WILL BE SUBJECT TO ADJUSTMENT ON RETURNS, CANCELLATIONS, AND EXCHANGES.
Original method of payment will be refunded within 14 days of purchase, after 14 days customer will be granted store credit. Restocking fees will be applied according to the total purchase price of the order. Refunded amounts are non-negotiable, and are calculated according to the purchase price of the items being returned to us. Sales are final for all clearance items. Items must be accompanied by the original invoice. The reason for returning an item (e.g.: error, manufacture defect, etc.) must be clearly stated on the original invoice.
All returns must be delivered directly to our warehouse in Frederick, CO.
Most returns will be processed within 10 days of receipt of product.
Please contacts us if you have further questions: info@proburosupply.com
Deliver or Ship Returns to the following address: 7603 Miller Drive, Unit A, Frederick CO 80504.